Terms & Condition
Welcome to the website of Aflex Ships Equipment Pte Ltd (“Aflex”, “we”, “our” or “us”). These Terms & Conditions govern your access to and use of our website, products, services and online features.
By accessing or using our website, submitting an enquiry, requesting a quotation, placing an order or purchasing our products, you agree to be bound by these Terms & Conditions.
1. Website Use
This website is intended to provide information about Aflex, our products, services and business offerings. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit the use of this website by any other party.
You must not:
- Misuse this website or interfere with its operation
- Attempt to gain unauthorised access to any part of the website
- Upload or transmit harmful files, malware or malicious code
- Use the website for fraudulent, unlawful or unauthorised purposes
- Copy, reproduce or distribute website content without our permission
2. Product Information
We aim to provide accurate and updated information about our products, including descriptions, specifications, images and availability. However, product information on the website is provided for general reference only.
Actual product details, dimensions, specifications, availability, packaging, accessories or technical requirements may differ depending on supplier updates, manufacturing changes or stock availability.
Drawings, images, dimensions and technical illustrations are provided for reference purposes only and may not reflect the latest design revisions. Final specifications are subject to manufacturer updates and confirmed engineering documentation.
You are encouraged to contact us directly to confirm product details before placing an order.
3. Website Content Disclaimer
While Aflex makes reasonable efforts to ensure that information on this website is accurate and up to date, we do not warrant or guarantee the completeness, accuracy, reliability or suitability of any information, specifications, technical data or materials published on the website. Users should independently verify information before relying upon it. This protects you from specification errors.
4. Export Compliance
Customers shall comply with all applicable export control laws, sanctions regulations and trade restrictions. Aflex reserves the right to refuse any transaction that may violate applicable laws or regulations.
5. Enquiries and Quotations
Any enquiry submitted through our website does not constitute a confirmed order.
Quotations provided by Aflex may be subject to:
- Product availability
- Supplier confirmation
- Validity period stated in the quotation
- Applicable taxes, duties, delivery fees or handling charges
- Technical or site-specific requirements
- Changes in supplier pricing, exchange rates or shipping costs
A quotation is only valid for the period stated in the quotation. If no validity period is stated, the quotation shall be valid for 7 days from the date of issue.
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Orders and Acceptance
An order is only confirmed when it has been accepted by Aflex in writing or when payment has been successfully received, where applicable.
We reserve the right to reject, cancel or amend any order if:
- The product is unavailable
- There is an error in pricing or product information
- Payment is unsuccessful or incomplete
- The order cannot be fulfilled due to supplier, logistics or operational constraints
- We reasonably suspect fraudulent, unauthorised or improper activity
7.. Pricing and Payment
All prices displayed on the website or quoted by Aflex are subject to change without prior notice, unless otherwise stated in a confirmed quotation.
Prices may exclude GST, delivery fees, installation fees, handling charges, customs duties, import/export fees or other applicable charges unless expressly stated.
Payment terms will be stated in the quotation, invoice or order confirmation. Where payment is required before fulfilment, Aflex is not obliged to process or deliver the order until payment has been received.
8.. Delivery and Lead Time
Delivery dates or lead times provided are estimates only and may vary due to factors beyond our control, including supplier delays, shipping delays, customs clearance, port conditions, operational disruptions or force majeure events.
Aflex shall not be liable for any loss, damage, cost or expense arising from delivery delays, unless otherwise agreed in writing.
9. Inspection Upon Delivery
Customers are responsible for inspecting products upon receipt. Any shortage, damage, incorrect item or visible defect should be reported to Aflex within 7 days from the date of receipt.
Claims submitted after this period may not be accepted, unless otherwise required by applicable law or covered under warranty terms.
10. Returns, Exchanges and Cancellations
Returns, exchanges and cancellations are subject to Aflex’s approval and may depend on product type, supplier terms and order status.
Products may not be eligible for return or exchange if they are:
- Specially ordered
- Customised
- Used, installed or damaged after delivery
- Missing original packaging, accessories or documentation
- Non-returnable due to supplier or manufacturer restrictions
Approved returns may be subject to restocking fees, handling fees, delivery charges or other applicable costs.
11. Warranty
Products may be covered by manufacturer or supplier warranty, where applicable. Warranty coverage, duration and conditions may vary depending on the product and manufacturer.
Warranty does not cover damage caused by:
- Misuse, abuse or negligence
- Improper installation or operation
- Unauthorised modification or repair
- Normal wear and tear
- Accidents, corrosion, water damage or environmental exposure
- Failure to follow product instructions or specifications
Warranty remedies shall be limited to repair, replacement or other remedies determined by Aflex, the supplier or manufacturer. No other warranties, express or implied, are provided unless expressly stated in writing.
12. Installation, Technical Advice and Suitability
Any product recommendations, technical information or advice provided by Aflex are based on information available at the time and are intended for general guidance only.
Customers are responsible for ensuring that the selected products are suitable for their intended use, vessel requirements, operating conditions and applicable regulations.
Where professional installation, inspection or certification is required, customers should engage qualified personnel or relevant specialists.
13. Intellectual Property
All content on this website, including text, images, graphics, logos, icons, product information, layout and design, is owned by or licensed to Aflex unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish or use any website content for commercial purposes without our prior written consent.
14. Limitation of Liability
To the fullest extent permitted by law, Aflex shall not be liable for any indirect, incidental, consequential, special or punitive loss or damage arising from your use of this website, products, services or reliance on any information provided.
This includes, but is not limited to, loss of profits, loss of business, loss of revenue, loss of data, operational downtime or reputational loss.
15. Third-Party Links
Our website may contain links to third-party websites or resources. These links are provided for convenience only. Aflex does not endorse and is not responsible for the content, accuracy, security or practices of any third-party websites.
16. Force Majeure
Aflex shall not be liable for any delay or failure to perform its obligations due to events beyond our reasonable control, including but not limited to natural disasters, war, strikes, labour disputes, supplier delays, shipping disruptions, pandemics, government actions, customs delays, system failures or other unforeseen events.
17. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be published on this page with the updated “Last Updated” date. Continued use of our website after changes are published constitutes acceptance of the revised Terms & Conditions.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Singapore.
Any disputes arising from or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Singapore.
19. Contact Us
For any questions regarding these Terms & Conditions, please contact:
Aflex Ships Equipment Pte Ltd
35 Tannery Road, #04-08 Tannery Block, Ruby Industrial Complex, Singapore 347740
Phone: +65 6293 8680
Email: marketing@aflex.com.sg
Website: Aflex Ships Equipment Official Website
