Privacy Policy
Last Updated: 18 June 2026
Aflex Ships Equipment Pte Ltd (“Aflex”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store and protect your personal data when you visit our website, submit an enquiry, purchase our products, or communicate with us.
By using our website or providing your personal data to us, you agree to the terms of this Privacy Policy.
1. Personal Data We May Collect
We may collect personal data that you provide to us directly or that is collected automatically when you use our website. This may include:
- Name
- Company name
- Job title or designation
- Email address
- Contact number
- Billing and delivery address
- Enquiry details
- Order and transaction information
- Product or service preferences
- Communication records with us
- Website usage data, such as IP address, browser type, device information and pages visited
We do not intentionally collect personal data that is unnecessary for our business operations.
2. How We Collect Personal Data
We may collect personal data when you:
- Submit an enquiry through our website
- Request for a quotation
- Place an order or make a purchase
- Contact us by phone, email, WhatsApp or other communication channels
- Subscribe to updates or marketing communications
- Browse or interact with our website
- Provide information during after-sales support, warranty claims or product-related enquiries
3. How We Use Your Personal Data
We may use your personal data for the following purposes:
- To respond to your enquiries
- To prepare quotations and proposals
- To process orders, purchases and payments
- To arrange delivery, collection or logistics
- To provide customer service and after-sales support
- To manage warranty claims, product support and service requests
- To communicate updates relating to your enquiry, order or account
- To improve our website, products and services
- To comply with legal, regulatory, accounting or business obligations
- To send marketing or promotional updates, where you have consented or where permitted by law
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Disclosure of Personal Data
We may disclose your personal data to relevant third parties where necessary, including:
- Our employees, representatives and authorised personnel
- Suppliers, manufacturers, distributors or business partners
- Delivery, courier or logistics service providers
- Payment processors or financial institutions
- Website, IT, hosting and technical service providers
- Professional advisers, including auditors, accountants or legal advisers
- Government authorities, regulators or law enforcement agencies where required by law
We will only disclose personal data where it is necessary for legitimate business purposes, to fulfil your request, or to comply with applicable laws and regulations.
5. Transfer of Personal Data Outside Singapore
Where necessary, your personal data may be transferred, stored or processed outside Singapore, such as when we work with overseas suppliers, logistics partners, IT service providers or cloud-based platforms.
Where we transfer personal data outside Singapore, we will take reasonable steps to ensure that the receiving party provides a standard of protection comparable to the protection required under Singapore’s Personal Data Protection Act 2012.
6. Retention of Personal Data
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required for legal, accounting, business or operational purposes.
When personal data is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.
7. Protection of Personal Data
We take reasonable administrative, technical and physical measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
8. Data Breach Response
In the event of a data breach involving personal data, we will take reasonable steps to investigate, contain and mitigate the impact of the breach, and where required by law, notify the relevant authorities and affected individuals.
9. Access, Correction and Withdrawal of Consent
You may contact us if you wish to:
- Request access to your personal data
- Correct or update your personal data
- Withdraw your consent for the collection, use or disclosure of your personal data
- Make an enquiry or complaint regarding how your personal data is handled
Please note that withdrawing consent may affect our ability to provide certain products, services or support to you.
10. Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, remember your preferences and improve our website functionality.
For more details, please refer to our Cookies Policy.
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of these third-party websites. You are encouraged to review the privacy policies of any external websites you visit.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or website features. The updated version will be published on this page with the revised “Last Updated” date.
13. Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:
Aflex Ships Equipment Pte Ltd
35 Tannery Road, #04-08 Tannery Block, Ruby Industrial Complex, Singapore 347740
Phone: +65 6293 8680
Email: marketing@aflex.com.sg
Website: Aflex Ships Equipment Official Website
